Upon arrival, we faced immediate trouble with no running water and dirty facilities. After waiting two hours, we opted to check out, but management refused to refund.

The bathroom was fairly modern and provided hot water in the sink.

The room felt cramped and dark with no windows or adequate luggage space.

I enjoyed the good location that made it easy to explore the surroundings. The staff assisted me with my travel plans, which was very helpful. As I often travel, I appreciate a spot where I can rest after a long day.

The room felt cramped and dark with no windows or adequate luggage space. There was an odd issue with the toilet since I couldn't put paper in it.

It was just an ideal choice for a fleeting stay in San Juan with fantastic value. The bathroom was fairly modern and provided hot water in the sink. Check if the room has a view before you book.

I enjoyed my stay here. The location was perfect for exploring Old San Juan. Staff provided helpful recommendations, enhancing my experience. The room felt a bit cramped and dark at times, which could use some improvement.

The hotel is conveniently located in Old San Juan, making it easy to explore the vibrant area. The water pressure in the shower was quite enjoyable and added to the comfort. However, the room felt cramped and lacked adequate space for luggage, which made moving around a bit challenging. Additionally, the staff, while polite, were not very engaged with the guests, creating a somewhat impersonal atmosphere.

central air conditioning, easy access to transportation, clean sleeping rooms

Controlling the room temperature doesn't seem possible!!! A little more attention to night service hours would make a big difference!!! Coffee service during the day would be appreciated!!!

I stayed in san juan on my last trip, but sj suites really exceeded my expectations. The location was perfect for exploring old san juan, and the staff was helpful with recommendations for local spots. The room was clean and comfortable

the air conditioning was too cold.

great location in old san juan with friendly staff and solid wi-fi connection

Perfectly adequate, very great location!

Great Location and Helpful Staff

I had a fantastic one-night stay in Old San Juan. The location was perfect for exploring, and the staff were incredibly helpful, offering great local restaurant recommendations. The room was clean and cozy, providing everything I needed for a comfortable night's sleep. However, the air conditioning was a bit too cold for my liking, and I struggled to adjust it properly.

We were impressed by how quiet our room was, even though we opted for one without windows to escape street noise, and the WiFi speed was fantastic at over 250 Mbps. The lounge offered comfy seating and a quaint little library that was perfect for unwinding. The only downside was a slight musty smell in the hallway, but it didn’t really bother us during our stay! 😊

You can’t beat the spot when it comes to local grub! Just steps away, I hit up Pirilo Pizza Rustica for the most mouthwatering slices. Plus, the staff was super chill, especially Veronica—she pointed me to the best dining scene! That friendly vibe made me feel right at home.

They should’ve let my partner chill in the room while I was stuck outside with a dead phone. Left out in the night without a way to reach me? Not cool! A real bummer when communication fizzled out.